Despite advances in charging, battery life, and total EV effectivity, charging continues to be one of many greatest downside areas the automobiles have. Consumer analysis agency J.D. Power not too long ago surveyed over 11,500 EV and plug-in hybrid automobile homeowners, and found these in areas with a excessive variety of EV homeowners discovered charging services to be “inadequate and plagued with non-functioning stations.” This is the second year the group has surveyed EV homeowners, and it claims that satisfaction ranges have dropped within the 12 months between the research.
Brent Gruber, government director of worldwide automotive at J.D. Power, claims public charging stations aren’t maintaining with the rising variety of EV drivers. According to Gruber, “Not only is the availability of public charging still an obstacle, but EV owners continue to be faced with charging station equipment that is inoperable.” Gruber went on to name for extra stations in areas with “gaps” and alongside “heavily traveled routes.” He additionally demanded the brand new stations be dependable.
Conversely, buyer satisfaction was highest in states with a low rate of EV possession — like these within the Midwest. The majority of householders surveyed had been additionally stated to be “relatively satisfied” with the present charging course of. However, those who had been dissatisfied largely appeared to have the identical set of points. The examine exhibits that 20% of these surveyed ended up not charging their automobile throughout a go to to a public charging station. Most of those that left with out charging did so attributable to “malfunctioning equipment,” or the station “being out of service.” Owners tended to be happiest with Tesla stage two and Tesla Supercharger stations, whereas Volta got here second and ChargePoint got here third within the stage 2 station rankings.