Taylor Swift fans sue Ticketmaster over Eras tour sale fiasco

A bunch of Taylor Swift fans is suing Ticketmaster after a botched promotion for the music star’s Eras Tour concert events.

More than two dozen fans allege Ticketmaster violated antitrust legal guidelines designed to guard market competitors, based on the lawsuit, obtained by Deadline and filed in a California court docket on Friday. 

The go well with claims Ticketmaster supplied pre-sale codes to fans despite the fact that the ticket vendor knew it couldn’t accommodate all orders for tickets to Swift’s performances. The plaintiffs additionally accuse the service, which is owned by Live Nation Entertainment, of promoting a considerable variety of tickets to scalpers and bots, leaving fewer seats for fans. 

As a end result, tens of millions of fans had been denied the power to buy tickets. 

“Ticketmaster intentionally and purposefully mislead ticket purchasers by allowing scalpers and bots access to the ticket pre-sale event,” the go well with alleges.

Demand for Taylor Swift tickets crashes Ticketmaster


“Millions of fans waited up to eight hours and were unable to purchase tickets as a result of insufficient ticket releases,” the grievance additional states. “Ticketmaster intentionally provided codes when it could not satisfy demands.”

In their go well with, the plaintiffs additionally accuse Ticketmaster of discreetly encouraging scalpers to attain tickets as a result of the company earns charges on the resale market. They are searching for a monetary penalty of $2,500 for every violation, which may quantity to tens of millions. 

The artist herself has issued an apology to her fans.

“It goes without saying that I’m extremely protective of my fans,” Swift stated in an Instagram submit final month. “… It’s really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse,” she stated.

The Department of Justice is now investigating Live Nation over whether or not the company’s market energy violates antitrust legislation and hurts competitors. The current ticket gross sales debacle has renewed requires extra scrutiny of the company. 

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