San Diego

Student receives refund after squalor BLVD63 apartment

Since the CBS 8 story aired, there’s some excellent news to share. Kaylie Herzberger will obtain a full refund and is in search of a brand new place to dwell.

SAN DIEGO — On Friday, CBS 8 confirmed you a narrative of a San Diego Mesa College pupil who deliberate to maneuver into an off campus apartment at BLVD63 residences.

But on transfer in day, Kaylie Herzberger was shocked to see greasy home equipment, stained carpets and bugs contained in the apartment.

“The carpets are black. There was dead bugs, cracks in everything. It was a complete wreck,” mentioned Herzberger. 

“It was appalling. It was in terrible condition. Bugs on the floor, bugs in the freezer, missing drawers in the kitchen, broken drawers, missing pieces, missing beds. It was filthy. Every cabinet was covered in film and grease from cooking. It was disgusting and not ready for move in,” mentioned Herzberger’s mom, Jenny Rabe.

CBS 8 known as and emailed the managers of the apartment advanced and likewise went to the leasing office. CBS 8 spoke with Tenants United and even discovered just a few small claims filed in opposition to BLVD63’s mother or father company. 

Since the CBS 8 story aired, there’s some excellent news to share.

BLVD63 is terminating Herzberger’s lease. They despatched her an electronic mail writing they are going to be giving her a full refund of her deposit of $1,100 inside 21 days, excluding her $40-$45 application payment. 

“I’m grateful I was able to get out of my lease and hopefully get my money back for a place I never moved in. This really helped me and a lot of other people,” mentioned Herzberger.

“I’m incredibly grateful, I didn’t have the power or resources to get done what needed to be done. I appreciate you guys,” mentioned Rabe.

Herzberger is presently trying to find a brand new place to dwell. She says viewers who noticed the CBS 8 story reached out and provided a room for hire in a home nearer to campus. 

“Right now, I’m in the process looking where I can live that’s affordable and not a scam,” mentioned Herzberger.

“I’m praying it’s going to be a good fit, but until we have a lease signed, nothing is set. I’m so thankful she is not at BLVD63,” mentioned Rabe.

Since the story aired, CBS 8 has acquired extra complaints about college students’ dwelling conditions at BLVD63.

Rabe says she goes to attempt to assist anybody she will be able to. 

“I don’t think my work is done. I feel like we need to protect future students from what happened to my daughter at BLVD63. It needs to not happen again,” mentioned Rabe. 

“No one should have had to gone through this in the first place,” mentioned Herzberger.

In an e-mail assertion, spokesperson Bob Hetherington wrote partly, 

When a resident expressed considerations on move-in day this week, we responded instantly. We changed worn furnishings with new. We changed discolored carpet with new carpet in a separate bed room, not the resident’s bed room. (This work had been scheduled however delayed by provide chain points. The resident of that bed room had been knowledgeable and compensated.) And we mobilized our contracted cleansing crews in addition to our native workers to place issues proper.

The deep cleansing of the unit had been deferred pending the set up of latest carpet and associated work in one of many different bed room/rest room combos. When that work was delayed, the cleaners had much less time to show the unit round and had been unable to get every part achieved on schedule.

As quickly as the difficulty was dropped at our consideration, our workers sprang into motion. In truth, lots of the photographs shared on social media had been taken as our upkeep crew, our property supervisor and others labored to get the unit as much as our requirements.”

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