
At San Diego International, a complete of 177 departing flights from all airways had been canceled by mid-morning Tuesday, with 77 others delayed.
SAN DIEGO — Thousands of Southwest Airlines passengers remained stranded Tuesday throughout Southern California because the airline’s winter woes worsened, resulting in canceled and delayed flights all through the nation.
As of 11:00 a.m. Tuesday, the airline had canceled 2,584 flights nationally, together with some from San Diego International Airport and different airfields throughout Southern California, in accordance the monitoring web site FlightAware.
At San Diego, a complete of 177 departing flights from all airways had been canceled by mid-morning Tuesday, with 77 others delayed.
Stranded passengers have been left with few options, with the Southwest Airlines’ web site itemizing all flights departing from Southern California as “unavailable” by way of Saturday.
Some flights have been nonetheless departing from San Diego, Los Angeles International Airport, John Wayne Airport in Orange County, Hollywood Burbank Airport and Long Beach Airport, however passengers have been being urged to verify flight schedules.
The airline issued an apology to stranded vacation vacationers, stating that its operational challenges stem from final week’s historic winter storm.
“With consecutive days of extreme winter weather across our network behind us, continuing challenges are impacting our customers and employees in a significant way that is unacceptable,” in accordance with a Southwest assertion. “We are working with safety at the forefront to urgently address wide-scale disruption … And our heartfelt apologies for this are just beginning.”
On Monday, Southwest canceled greater than 2,900 flights throughout the nation, or about 70% of its scheduled whole, in accordance with FlightAware. By 6 a.m. Tuesday, Southwest canceled greater than 2,500 extra flights, which accounted for a minimum of 60% of its schedule.
The airline’s CEO, Bob Jordan, advised the Wall Street Journal that Southwest was planning to fly about one-third of its schedule Tuesday because it labored to catch up from the large delays. Although the airline has continued accountable winter climate for the issues, some trade watchers have steered that growing older scheduling software performed a significant position within the delays.
Officials with the U.S. Department of Transportation issued a press release calling the Southwest state of affairs “unacceptable.”
“USDOT is concerned by Southwest’s unacceptable rate of cancellations and delays and reports of lack of prompt customer service,” the division said. “The department will examine whether cancellations were controllable and if Southwest is complying with its customer service plan.”
Southwest Airlines stated it was absolutely staffed late final week and ready for the approaching Christmas weekend when extreme climate swept throughout the continent.
“We’re working with safety at the forefront to urgently address wide- scale disruption,” airline officers said.
“On the other side of this, we’ll work to make things right for those we’ve let down,” the airline said.
Impacted vacationers can discover extra data at southwest.com/traveldisruption.
WATCH RELATED: Hundreds of canceled flights at San Diego International Airport creating chaos for vacationers