NYC banks shutting doors overnight to ATM users to keep out homeless

Banks across the metropolis are locking out ATM users at night time in an effort to keep out homeless individuals — a few of whom have been utilizing the vestibules as bogs, sources inform The Post.

Branches of Chase, City National Bank and Citizens have been quietly locking their doors even to prospects who’ve a financial institution card as early as 10 or 11 p.m. and reopening them within the early morning, The Post has discovered.

Bank department staff advised The Post that ATM lobbies have turn into refuges for homeless individuals who sleep in them overnight or use the space as bogs, leaving “poop” behind and creating a security hazard for each staff and prospects who’re afraid to enter the lobbies. 

“A lot of stuff happens at night,” stated an ATM technician who didn’t need to be recognized as a result of he’s not approved to communicate to the media.

He added that some banks, together with Bank of America branches, “periodically” shut their ATM lobbies overnight.

Bank of America didn’t reply for remark.

Citizens acknowledged the disruption to its service, citing “safety issues.”

“Like a number of other banks, we have temporarily closed some ATM vestibules overnight at certain New York City branch locations where we have seen repeat activity that could present a potentially dangerous situation for our customers or colleagues,” spokesperson Eleni Garbis stated in a press release.

A buyer makes use of the ATM at a Bank of America at forty seventh Street and Third Avenue.

A spokesman for Chase, Jerry Dubrowski, stated the state of affairs is “fluid” and that the financial institution is “constantly evaluating the environment in a community.” 

Some Chase branches might shut for a time frame after which reopen for full 24-hour entry once more, he stated, including that the restricted hours apply to a minority of Chase branches within the metropolis.

Some banks have employed safety guards to sit contained in the vestibules within the early night hours, Matt Roberts, president of the seventeenth Precinct Community Council, advised The Post, including that some homeless individuals have financial institution playing cards and might let themselves into the lobbies.

A woman withdrawing cash as two homeless people sleep in the bank lobby.
Banks say they’re closing a few of their ATM lobbies at night time for security causes.

In April, The Post documented the homeless downside in ATM lobbies, together with pictures and accounts of a shirtless man sitting on the ground of a Bank of America surrounded by his belongings, others sprawled out on sleeping luggage and a pair capturing up medicine.

Earlier this year, banks started to put stress on the NYPD to take away individuals from the lobbies, in accordance to Roberts, whose precinct covers Midtown East neighborhoods together with Murray Hill and Sutton Place. 

But after a March incident through which two NYPD officers have been attacked by a homeless man at a Citibank department on Park Avenue once they requested him to depart the foyer, Brown referred to as on the banks to merely lock their doors overnight.

A City National Bank detailing its hours of operation.
A City National Bank department in Midtown is limiting its ATM hours from 6 a.m. to 11 p.m.
Lisa Fickenscher

Brown is bracing for the difficulty to turn into a much bigger downside when decrease temperatures arrive and the “city is kicking people out of the subways,” he advised The Post.

In the meantime, a number of banks are heeding his recommendation and easily locking their doors overnight, together with the Chase department at 1120 Sixth Ave., which closes its ATM foyer at 10 p.m. and reopens it at 7 a.m. The close by City National Bank department closes its ATM foyer at 11 p.m., reopening it at 6 a.m.

A homeless person sleeping in a TD Bank lobby.
Banks say they’re periodically altering the hours of their ATM lobbies.
Christopher Sadowski

City National didn’t reply for remark. 

“Unfortunately the private customers of ATM systems during off hours will be the collateral damage,” Brown stated. 

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