San Antonio

About 2,000 households under boil water notice in Bexar, Kerr and Bandera counties

Update (1:30 p.m. Wednesday): The boil water notice for the River Bend Estates water system in Bandera County was rescinded. The notice impacts all 184 prospects of River Bend Estates Water System.

On Tuesday, the boil water notices for Enchanted River Estates and Westwood Oaks have been lifted. Lab outcomes indicated the water in these programs is freed from micro organism, in accordance with Texas Water Utilities.

Currently, precautionary boil water notices stay for:

  • Lake Medina Shores/Holiday Villages of Medina in Bandera County, affecting all 1,069 households. (Issued Saturday).

  • Oaks North Mobile Home Estates in Bexar County, affecting all 338 households. (Issued Monday).

  • Verde Park Estates in Kerr County, affecting all 71 households. (Issued Monday)

  • Oak Ridge Estates in Kerr County, affecting all 41 households. (Issued Monday)

According to Texas Water Utilities, the water system serving Holiday Villages in Medina is working under regular situations and the Lake Medina Shores system is almost pressurized and service is anticipated to be restored by the top of the day. The lack of stress in the system was the results of a leak in one predominant line and a service line in addition to many buyer line leaks because of the current freeze, officers stated. Samples shall be collected when stress holds and, till then, boil water notices stay for these areas.

Oak Ridge Estates in Kerr County is working as regular and samples shall be collected right now to find out whether or not the boil notice wants to stay in impact or if it may be rescinded.

Oaks North Mobile Home Estates and Verde Park Estates are sustaining distribution stress however stress stays low at increased elevations. Samples shall be collected when operations return to regular.

“We will continue to provide updates to our customers and the community as we have them and will advise when boil water notices have been rescinded. Providing safe and reliable water is of the utmost importance to us, and we sincerely apologize to our customers for this inconvenience,” stated Tim Williford, Vice President of Operations, West Region, Texas Water Utilities, in an announcement.

Update (6 p.m. Tuesday): The boil water notice for Westwood Water System in Kerr County was rescinded at 5:45 p.m. on Tuesday, in accordance with Texas Water Utilities.

The subdivision consists of 113 households that have been under the boil water notice since Monday.

All different notices stay, together with:

  • Lake Medina Shores/Holiday Villages of Medina in Bandera County, affecting all 1,069 households. (Issued Saturday).

  • Enchanted River Estates in Bandera County, affecting all 157 households. (Issued Saturday).

  • Oak North Mobile Home Estates in Bexar County, affecting all 338 households. (Issued Monday).

  • River Bend Estates in Bandera County, affecting all 184 households. (Issued Monday).

  • Verde Park Estates in Kerr County, affecting all 71 households. (Issued Monday)

  • Oak Ridge Estates in Kerr County, affecting all 41 households. (Issued Monday)

Update (10:30 a.m. Tuesday): Texas Water Utilities has restored some water programs following a boil water notice for a number of subdivisions in Bexar, Kerr and Bandera counties, however the water continues to be not secure for consumption as they await check outcomes.

The company launched an announcement to KSAT on Monday night time, saying water programs in Enchanted River Estates, River Bend Estates and Westwood Oaks have returned to regular operations. Water samples have been taken to a lab for testing.

Texas Water Utilities issued boil water notices for its prospects in a number of subdivisions resulting from a lack of stress in the water system. The notice shall be in impact till check outcomes point out that water is secure for consumption.

A bottled water distribution website has opened at 166 Oak Ridge Drive for Oak Ridge Estates prospects. The water plant for that subdivision skilled a nicely pump failure resulting from prolonged pump occasions, the company stated.

At Holiday Villages of Medina, water traces are sustaining stress however samples shall be collected as soon as stress is stabilized in Lake Medina Shores.

At Oaks North Mobile Home Estates and Verde Park Estates, the stress continues to be low so samples haven’t been collected.

“We will provide updates to our customers and the community as we have them and will advise when boil water notices have been rescinded. Providing safe and reliable water is of the utmost importance to us, and we sincerely apologize to our customers for this inconvenience,” the assertion added.

Original: A lack of stress in the water system has led to a boil water notice affecting almost 2,000 households in Bexar, Kerr and Bandera counties.

Texas Water Utilities introduced a boil water notice for the next subdivisions:

  • Lake Medina Shores/Holiday Villages of Medina in Bandera County, affecting all 1,069 households. (Issued Saturday).

  • Enchanted River Estates in Bandera County, affecting all 157 households. (Issued Saturday).

  • Oak North Mobile Home Estates in Bexar County, affecting all 338 households. (Issued Monday).

  • River Bend Estates in Bandera County, affecting all 184 households. (Issued Monday).

  • Westwood in Kerr County, affecting all 113 households. (Issued Monday).

  • Verde Park Estates in Kerr County, affecting all 71 households. (Issued Monday)

  • Oak Ridge Estates in Kerr County, affecting all 41 households. (Issued Monday)

Due to a lack of stress in the distribution system, the Texas Commission on Environmental Quality has required the subdivisions’ water programs “to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc),” the releases learn.

Children, seniors and folks with weakened immune programs are particularly prone to dangerous micro organism and are urged to adjust to the notice.

“To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes,” the information releases state. “The water should be brought to a vigorous rolling boil and then boiled for two minutes.”

Residents affected by the notice also can buy bottled water or use one other appropriate supply of consuming water.

The notice shall be in impact till water pattern testing signifies that water is secure for consumption, officers stated.

At that point, the boil water notice shall be rescinded and residents shall be notified.

One resident of Lake Medina Shores emailed KSAT involved about when the water could be turned again on.

“Southwest Water Company needs to answer to its customers! Why have we been waiting so long! This is absolutely unacceptable! And it’s not just now….we are constantly losing pressure or don’t have water on a regular basis!” the resident wrote. “We deserve this basic human right called water!”

Customers with questions concerning this notice might contact the company at 1-866-654-7992 or test the Boil Water Notice part of swwc.com. Media with inquiries about this notice might contact the company at [email protected]

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